Because the price of raw materials has fluctuated a lot recently, the price of each of our products can't be displayed in front of you very accurately, so we just mark the symbolic price. We are sorry for the inconvenience. If you are interested in our products, you can contact us directly, and we will make an offer for you as soon as possible.
All bulky and overweight items we will advise be shipped by Air or by Sea. If you need to specify express delivery, please contact customer service after placing an order to avoid delay in delivery.
After receiving the goods, please confirm the model and quantity of the goods in a timely manner. If you encounter any problems, please contact our after-sales personnel, and we will solve them for you in a timely manner.
Frequently Asked Questions
Q
How can I get an accurate quotation for the products?
Due to frequent changes in raw material prices, we display symbolic prices on our site. Please reach out to us directly through our online request portal, and our team will provide you with a customized, updated price quote promptly.
Q
What are the options for customization and drawing requirements?
We specialize in manufacturer drawing customization. We can adjust the specifications, grades, and sizing tailored exactly to your technical blue-prints and industrial drawings.
Q
What is your shipping policy for bulky or heavy items?
For large-volume, heavy, or bulky shipments, we suggest choosing Air or Sea freight options. If you require standard express delivery, please confirm your instructions with our support team immediately after submitting an order.
Q
What steps should I take if there is an issue with my package?
We recommend inspecting the items, checking the models, and verifying quantities immediately upon receipt. If you encounter any defects or discrepancies, contact our after-sales service team so we can resolve the problem for you immediately.
Q
What ISO grades and cobalt parameters do you supply?
We manufacture a broad range of ISO grades ranging from K05 to K40, with varying Cobalt content (6% to 12%) and customized grain sizes (from ultra-fine 0.2 um to 1.0 um) depending on your application needs.
Q
How are the finished parts packaged for shipment?
Our products undergo secure multi-layer protective packaging, and are placed into high-durability plastic boxes and shock-absorbent outers to ensure safety from moisture, physical damage, and movement during transit.